WhatsApp AI Assistant for Business | Replonic

For a lot of businesses, WhatsApp is the shop

The website is where people check you are real; WhatsApp is where they ask the question and place the order. The problem is that WhatsApp does not close at six, and the questions arriving at midnight are the same four you answered this morning: is it in stock, how much is delivery, do you have it in blue, can I come tomorrow.

The same answers as your website, because it is the same source

The assistant answers WhatsApp messages from the pages it read on your site — the same prices, the same delivery terms, the same policies. It is not a second bot with a second script to maintain and drift out of sync. Update the page, and both the widget and WhatsApp start saying the new thing.

And as everywhere else: if a fact is not on a page it read, it does not invent one. On WhatsApp a made-up price is a screenshot in an argument, so this is the behaviour you want.

It answers in the language they wrote in

Chat is where language mismatch actually costs you. Someone writes in their own language, gets an English wall of text back, and stops replying. The assistant answers in the language of the message — eleven of them — while still working from the same pages of your site.

You take over whenever you want

The assistant is there to clear the repetitive questions, not to stand between you and a customer who is ready to buy. When a conversation needs you, it hands over — and you answer from WhatsApp, the app you already have open, not from a separate console you have to remember to check.

You can also set a number to be notified on, keep a block list for people you do not want it replying to, and write your own answers for anything you want worded exactly one way.

Connecting it

Connecting takes about thirty seconds from your dashboard. There is no developer step and nothing to install on your phone — the help page walks through it, and Telegram works the same way if your customers are there instead.